Questions

FAQ

Frequently asked question

The hotel is located in the new residential complex in Moskovsky district of Saint Petersburg, at Pulkovskoye Shosse, 14E. There are several ways to get to us. By car, by public transport or by walk from "Moskovskaya" or "Zvyozdnaya" metro stations.

 

Buses from "Moskovskaya" metro station: 13, 13A, 39, 141, 150, 155, 187, 301. You can take a 20-25 minute walk from “Moskovskaya” metro station or a 15-20 minute walk from "Zvyozdnaya" station.

 

The road from the Pulkovo Airport to our hotel takes 10 minutes by public transport.

The SALUT complex consists of 3 high-rise buildings with letters G, D, E.

 

Reception desk is located on the ground floor of the building E. Upon the arrival, guests must give the name specified in the booking and provide identity documents.

 

Guests without the documents are not allowed to check-in.

We have a hotel day rule. Check-in starts from 2:00 PM, check-out until 12:00 PM. Guests can arrive at any time after 2:00 PM, even at nighttime. In any case, check-out will be until 12:00 PM.

 

For example: a guest is planning to check in at 1:00 AM on September 5, he needs to book an apartment from September 4 to 5. The hotel days will start on September 4 at 2:00 PM and end on September 5 at 12:00 PM. Before this time, the guest will either gave to check out or to request a rent extension.

"Early check-in" and "Late check-out"  are available at our hotel.

Surcharge for early check-in: until 09.00 - 100% of the daily rate, from 09.00 to 14.00 - 50% of the daily rate.

 

Surcharge for late check-out: until 17.00 - 50% of the daily rate, from 17.00 - 100% of the daily rate.

 

Early check-in / late check-out is subject to the availability of apartments, the administrator’s confirmation is required.

Yes, the hotel welcomes corporate guests and provides them with closing documents for the accounting department.

In case of non-cash payment, a guest can ask for a certificate of residence at the reception desk.

Yes. If you wish to add breakfast to your accommodation, you have to tell that to our administrator at the reception desk.

 

Breakfast costs 450 rubles per day, afterpayment the guest receives a ticket.

1 ticket - 1 breakfast.

Breakfasts are served in the "Pulkovo Park" cafe, in the second building of the complex.

 

Guests can choose between a breakfast buffet and a breakfast menu.

Yes. We cooperate with various companies and for the convenience we accept suitable methods of payment (both in cash upon guests’ arrival and non-cash payments by bank transfer).

The SALUT complex consists of 3 high-rise buildings with letters G, D, E.

 

Most apartments are located in the building E. On the ground floor there is a coffee shop and a reception desk.

 

In the building D there are two beauty salons. LI-DO and Selena. Also, there is a restaurant-cafe "Pulkovo Park" where breakfasts are served.

 

In the building G you’ll find a 24-hour "Polushka" food market and "Buhanka" bakery, which has the most delicious pastries! We’ve checked that;).